HR Manager Resume Sample

• HR professional with 10+ years of experience in performing full spectrum of HR functions across the FMCG and IT industries
• Successfully managed learning and development projects worth up to RM100K to meet growing organisational needs and foster high-performance culture
• Proven track record in acquiring and retaining talent for fast growing startup; grew company from 12 to 80 employees, meeting all hiring roadmap targets and overseeing office relocation from small residential basement to 3-storey building in the CBD.
• Strong expertise in building and transforming organisations and driving business change. Reduced employee turnover rate from 7% to 0.6% through proactive performance management, employee engagement, training needs analysis, and career roadmap planning with key individuals.

• Lead team of 4 HR and admin officers to manage full spectrum of human resource management and office administrative functions [The opening line captures all the reader needs to know about this role. For complex responsibilities, it is best to break them up and explain each key part clearly as shown below]
• Manage employees’ compensation and benefits program. Establish industry benchmarking on salaries to advocate competitive wages for employee retention. Organise non-monetary benefits to staff, such as company events and annual strategy workshops.
• Handle employee training programs worth up to RM100K to establish high-performance culture. Conduct Training Need Analysis from annual appraisal exercises to identify and address gaps in employees’ competency skills and source for suitable training programs to meet needs accordingly. [Specifying the budget for programs you’ve implemented can help give scale to the size of your project.]
• Oversee entire hiring and recruitment process, including sourcing, interviews, and working with recruitment agencies [These are the exact phrases used in the job advertisement the candidate is applying for. Make sure to toss some HR-related jargons all throughout your CV.]
• Liaise with government sectors to manage expatriates employment, including visa application, work and dependent passes, inbound and repatriation processes, tenancy, contracts, benefits, and relocation

• Planned and implemented HR processes which significantly reduced staff turnover from 7% down to 0.6%, resulting in cost savings of 30% for recruitment, onboarding, and training of new hires. [Cite quantifiable metrics to support your achievements. Do, however, be aware of your company confidentiality clause.]
• Led revamp of Performance Management (PM) system resulting 100% completion of annual 360-degree review exercises within allotted timelines given by senior management [The more data you throw in, the better.]
• Conceptualised and implemented company-wide coaching strategy for team leads. Developed programs aimed at improving management of staff and increasing productivity of teams

• Performed HR duties related to employee management, hiring and recruitment, payroll, and training and development. Managed payroll for 120+ employees on bi-monthly basis [Simple, clear overview of the job you  have previously done. Notice also how the remaining bullet points are shorter. No need to go into deep detail about more junior workscopes.]
• Developed and implemented benefit programs for employees, including training and development, health and insurance plans, and annual company events.

• Successfully reduced employee turnover by 5% annually for 3 consecutive years through proactive performance management and employee engagement programs
• Acquired Best Officer of the Year Award in 2009. Promoted to Sr. HR Specialist due to excellent performance [Don’t be shy to mention your awards and promotions. You’ve earned them]

• Performed full spectrum of HR functions for start-up IT company, including recruitment, training & retention planning, and payroll processing.

• Played pivotal role in growing company from 12 personnel to over 80 employees. Single-handedly led office relocation from small residential basement to 3-storey building in the city [This is a strong achievement that you need to highlight on your CV through the Executive Summary.]

• Postgraduate Diploma in HR and Talent Management, Singapore Human Resource Institute | 2010
• Bachelor of Arts (English), University of London | 2004

• Payroll Tax Computation & Changes 2010
• Certificate in Drawing up HR Policy and Employee Handbook 2008
• Certificate in Effective Human Resource Management 2006

• Technical Skills: MS Office Suite
• Languages: English, Bahasa Melayu, Chinese
• Availability: 1 months’ notice

References available upon request